Powerful words but unfortunately no too often uttered by a boss! Here is advice on how to use these words more often:
Admit to your staff when you have made a wrong decision,
because chances are they already know. Not being able to say when you are wrong
diminishes your effectiveness in the work place. Managers who narrow in on the
blame and refuse to admit that they are wrong are viewed by their employees as
weak and dishonest. Eventually, employees lose respect for the manager and good
workers move on. People openly respect a person when they are big enough to
admit that they erred in some way or other.
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